The completed Practice Information Form which provides us with your practice details and consent to commence with the debt recovery on your behalf.
Handovers are to be sent to info[at]dalymorgan.co.za. This needs to include the statement of account showing the amount owed as well as all available contact information. We will acknowledge receipt of your accounts via email.
Your debt collection data and records are stored and encrypted on our platform, supplemented by our in-house encrypted debt collection program with SSL/TLS protection on our servers.
The debtor is advised to make payment into our Trust Account. In the event that payment is made directly into the practice's account, please notify our offices as soon as possible - this will avoid contacting the debtor unnecessarily and prevents the debtor's collection fees from increasing. We will also need to update our system as soon as possible so that your monthly status report is accurate.
A monthly statement will be sent to you within the first week of each month. Payment will be made shortly thereafter. Please contact us if you have any further questions, or queries about your statement.