Your Medical Debt Collection Specialists

About Us

Good business requires that collection of monies be made promptly and without damage to the patient relationship. To retain patients goodwill at all times requires skill and tact in the handling of collections.

Daly Morgan & Associates specialises in the recovery of debt for leading medical corporates and private medical practices throughout South Africa.

Established in 1994, DMA is viewed as the premier provider of medical collection services. Whether you have a large medical practice or are a single medical practitioner, non-paying patients and unresolved medical aid claims will adversely affect the cash flow of your practice.

As part of the professional service we provide, our trained and experienced collectors will act quickly to secure full payment whilst maintaining your relationship with the patient.

The probability of collecting a delinquent account drops dramatically with the length of the delinquency. The probability of collecting an account 90 days past due drops to just 69.6%. At 6 months past due, there is only a 52.1% chance of collection. If the account ages to 1 year past due, the likelihood of a successful collection is 22.8%.

With this information, it is common practice that when an account goes unpaid for over 90 days, you should consider partnering with an outside collection agency.

We will address the specific needs of your practice and our management staff will recommend an appropriate collections strategy for your unique debtors profile. Debt collection can be difficult and it is always best to remain on top of your outstanding accounts by engaging the services of a reliable and reputable debt collection agency.

Outsourcing of collections should be considered to control collection costs and to accelerate the rate of collection of unpaid fees. One of our main areas of concern for medical practitioners outsourcing their debtors book for collection is respect for the doctor/patient relationship. A hands on approach, backed by advanced computer technology allows us to provide the most effective and results orientated service.